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Frequently Asked Questions
Top Questions
What type of mattresses do you have?
What Brands do you carry?
How much are your mattresses?
Do you sell more than mattresses?
Do you offer financing?
Do all Victory products come with a warranty?
Do you have floor model displays, of the mattress I viewed online?
Orders & Returns
How do I cancel my order?
Can I return products?
When will I see my refund?
Is there a restocking fee or return fee?
What happens to returned mattresses?
What is the Victory 100-Day Comfort Trial?
What are the steps for exchanging my Victory 100-Day Comfort Trial?
Adjustable Bases
What mattresses are adjustable base friendly?
Will an adjustable base fit inside my existing bed frame?
What is a surge protector, and do I really need one?
What do I do, if my adjustable base stops working?
Do we sell Full size adjustable bases?
Do we sell Split-Head Adjustable bases?